About Us


Emerald City Hotel Group

Emerald City Hotel Group is a boutique hotel and serviced apartment management company, based in Sydney Australia. With over a decade of experience managing properties from economical to luxury, the Group's management is a skilled team that focuses on creating beautiful accommodation environments and outstanding customer service.

Our trademark is the phrase 'Welcome home'. This embodies our genuine feeling for all our properties. Whether they are budget through to luxury we want to ensure our guests feel welcomed and at home.

Our Key Personnel

Jean-Claude Branch - CEO

Jean-Claude has over 13 years experience in the building and management of hotels. From design, construction and implementation, Jean-Claude has been the key driver for the success of Emerald City Hotels.

As CEO of this hospitality management business, Jean-Claude’s proven success is reflected in the exponential growth in year on year revenue, combined with outstanding customer feedback from all the hotels.

This includes Cremorne Point Manor, achieving a Certificate of Excellence for five consecutive years by Tripadvisor and Glenferrie Lodge's first Certificate of Excellence, only 18 months after acquiring the property - alongside numerous other industry awards.

Kate Branch - SMM

Kate Branch is Social Media Manager, whilst also directing all the group's creative strategy.

Kate delivers conceptual consistency whilst creating content that has an emotional connection with the brand's audience.

Kate has an undergraduate degree (BA Fine arts, UNSW) which fine-tuned her creative conceptual skills. Also, Kate's Masters (MA Art Therapy, UWS) deepened her understanding of image creation and personal connection.

Elisa Surace - CFO

With extensive credentials in both the shipping and property industries, Elisa brings over 20 years experience as Financial Controller.

This includes 13 years working as CFO for the Emerald City Hotel Group, a highly successful hospitality management business.

As CFO, Elisa is responsible for all record-keeping as well as financial planning, analysis of data and management of financial risks for Emerald City Hotel Group.

Sai Dileep - GM

Sai comes from an Information Technology background which is valuable to the hospitality industry which is rapidity evolving to an IT based world.

After graduating with Masters in IT from the University of Southern Queensland, Sai came to Glenferrie Lodge as a front office manager.

Quickly rising to the role of General Manager, Sai is now responsible for directing and developing the performance of all department managers and their respective departments. This includes Front Office, Housekeeping, Maintenance, and is also responsible for Revenue management across the hotel group.

With 4 years experience in Hospitality, Sai is an invaluable part of the Emerald City Hotel team.